Frequently Asked Questions
Do you ship internationally?
- We certainly do! If you're in the US all orders are sent from our US distributor in Miami.
- We ship everywhere else in the world from our HQ in the UK.
Why have I been charged customs fees/duties/import fees?
- You may be charged taxes, duties, customs fees or handling charges when your order arrives in your country. These charges are outside our control and depend on your country’s customs rules and import arrangements.
- All customs charges, taxes, duties and fees are the responsibility of the customer/importer. We are not responsible for any charges applied by your country’s customs authority, postal service or courier.
- If you do not wish to pay the customs charges, you may refuse delivery. If the order is returned to us, we will refund the cost of the items once we receive them back. The original shipping charge will not be refunded.
- Any return shipping costs, refusal fees or other charges incurred because of refused delivery may be deducted from your refund.
- We are legally required to declare international orders accurately. Please do not ask us to lower the declared value, mark an order as a gift, or otherwise mis-declare your order. We are unable to do this.
How long do products take to ship?
- We ship within 1-3 days of receiving your order.
Why should I buy directly from the creators?
- It’ll give you a warm fuzzy feeling inside! We aren’t a huge magic company but we hope to grow. To do that, we need support from magicians around the world. We pride ourselves on our customer service so you’ll always get great service with a personal touch.
Do you have a physical shop?
- We don’t have a physical shop but we regularly attend magic conventions to demo our cool stuff.
My order hasn’t arrived!
I love MiniBook but I don’t want to have to score the cards.
- You’re in luck! If you want, you can buy a deck with the cards pre-scored from us.
Is your magic suitable for beginners?
- We aim to remove as much complicated sleight of hand as possible, but all tricks will require a period of learning and practice before you're going to be shit hot at it.
- If you are unsure on any particular product, drop us a message and we will give you guidance.
Will you guys have a stand at a magic convention I’m going to?
- We will always be at Blackpool. Follow us on the socials or sign up to our emails to hear about where else we'll be appearing.
Do you offer a dealer dem and/or lecture for magic clubs or conventions?
- Noel has quit lecturing but Roddy loves to lecture! If you book him he’s sure to show you some of the Trick Trick Boom line and maybe you’ll get a sneak preview of what’s to come!
- We have lectured together as TTB, but as we're based in London and Glasgow we're rarely in the same place. But never say never! Get in touch with your proposal!
I work for a magic shop, can I get tricks from you wholesale?
- Not at this time but that might change.
Do you have a refund and returns policy?
- We sure do - check out our returns and refunds policy right here.
How about your other policies?
I’ve got an idea for a routine I’m interested in releasing through Trick Trick Boom. Are you interested in chatting?
- We’d love to hear about any ideas you have and obviously, in the strictest confidence. Send us a message on here or on the socials. You’ll also get the creative input from both Roddy and Noel to whittle your cool trick into a Trick Trick Boom trick.
